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Mo's Opinionmoreviewtext.GIF (942 bytes)

Let me tell you something about customer service. I bought a set of boxed lower control arms for a '65 Olds (same chassis as the GTO, 442, SS Chevelle, Skylark) in 1993. (They are a GM part and came with factory GM labels.) One failed in 1999. The pivoting portion of the arm fractured. It should not have done so, and was probably defective from GM but that was 6 YEARS AGO. I called to see if I could just order one. First, the Year One consultant was concerned that no one had gotten hurt as a result of the part's failure. (We were lucky, it happened at slow speed.) Then he was concerned that the other one might be bad too, although it did not show any wear or damage. He agreed that these parts should not have failed. YEAR ONE REPLACED BOTH CONTROL ARMS AT NO CHARGE (INCLUDING NEW POLYURETHANE BUSHINGS!), EVEN THOUGH IT WAS 6 YEARS LATER! If you buy restoration parts from ANY other company, you're nuts.

Known for their excellent service and quality parts, Year One is possibly the foremost restoration parts vendor in the country. They are completely dedicated to the proper restoration of these classic cars. Sure they're in the business to sell parts and make money, but these guys really care about getting the cars done right. Their separate catalogs are filled with restoration numbers information, and helpful tips for identifying, valuating, and insuring your musclecar, and by themselves make a good restoration guide. (There are separate catalogs for Camaro, Firebird, Chevy II/Nova, GTO/LeMans, Cutlass/442, Skylark/GS, Dodge/Plymouth, Chevelle/El Camino/Monte Carlo, and Impala.)

Also of special note is their "No-Sweat" returns policy and Tech Line information center. If your part is wrong, for any reason, at any
time, you can send it back and they'll make it right or they'll refund your money. All you need to do is call and ask for a return authorization.

I don't want this to sound too much like a commercial, so let's see if we can find some negatives. Well, in some cases they can be a little pricey (but the warranty and MO discount more than covers that), and they don't go as deep into number of parts coverage as some single-make-only restoration companies, but that's all I can think of.

Year One is truly dedicated to helping every restorer achieve the highest level of excellence in their work, and they have our wholehearted endorsement.

 

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